Servion Global Solutions

Web:http://www.servion.com

Designation	Experience	Location	Qualification	Salary
CISCO L1/L2 Engineers-Posts 20	2+ years	NCR, Delhi	BE/BTech

Function Area:Technical Support

Industry Type:Information Technology and Services

Job Description:-

Position 1: Cisco L2 Resource (IVR & CTI)

1. CCNA certification is Must.
2. Possess strong troubleshooting skills & implement fixes / workarounds to restore operations with a high TAT
3. Implementing changes in a Cisco environment.
4. Knowledge & understanding of Networking for a Cisco deployment
5. Flexibility to work in a 24 x 7 environment.
6. Cisco Gateways,Call Manager.
7. Preference will be given to those:
8. Working with Cisco TAC & Cisco L3 towards problem escalation / resolution or deploying changes
9. With Knowledge of ICM Scripting and implementation of changes
10. Having Cisco CCVP certification

Position 2: Cisco L1 Resource (IVR & CTI)

Experience: 1+ years

Skills:

1. CCNA certification is Must.
2. Implementing changes in a Cisco environment.
3. Flexibility to work in a 24 x 7 environment.
4. Knowledge & understanding of Networking for a Cisco deployment.

Please Carry the following with you for Interview:

1. Update resume.
2. Passport size photograph (1).
3. Previous 3 months salary slips.

Desires Candidate Profile:-

1. Servion Global Solutions is looking for CISCO L1 & L2 engineers.
2. If you have the skills required register by clicking the apply button and you will be intimated about the Walkin by email.

Company Profile:-Servion specializes in Customer Interaction Management (CIM) solutions that help organizations design and deliver superior experience for their customers. With its expertise spread across consulting, implementing and managing CIM solutions and technologies. Servion enhances the effectiveness and efficiency of customer interactions for over 400 enterprises across 41 countries. On an average, Servion’s solutions handle over 7 billion interactions every year across multiple channels and industry verticals, positively impacting customer satisfaction and contact profitability.

Contact Person:

Address:Balvantray Mehta Vidya Bhawan

Masjid Moth, Greater Kailash Part – II

Opposite W-120, New Delhi – 110048

Landmark: Near Savitri Cinema

Ph No:

Email Id: Na

Note:- Kindly Walk in Interview on 13 March 2010 ,Time 10 am to 2pm

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